Click the “ help” button at the bottom right of the page.Once you have updated your firmware, follow these three easy steps every time you contact Technical Support: Night Owl CCTV Video Home Security Camera System with 4 Wired 1080p HD Indoor/Outdoor Cameras with Night Vision (Expandable up to a Total of 8 Wired Cameras), and 1 TB Hard Drive (4.2)116 49136 FREE delivery Jan 20 - 31 Or fastest delivery Jan 16 - 19 More buying choices 259. Once on the support page for your series / model you will find the most recent firmware and upgrade instructions. However, if you would rather do it manually, just go to the Night Owl Technical Support Homepage and type your series / model number into the search bar. The easiest and fastest way to update your firmware is to connect your Night Owl device to the internet and follow the on-screen prompts in the Startup Wizard. Frequently, our customers have issues with their Night Owl products because they have not installed the latest firmware. Visit the How To Videos page or the Night Owl Protect Helpful Videos Pageīefore clicking the chat button, please make sure you have updated the firmware on your device. Instructional videos for our most popular products. If you still need help, please click the chat button at the bottom right of the page. However, you can easily reset your App or DVR / NVR password yourself. ![]() Enter your series / model number into the search bar for help articles and how-to videos for your specific device.įor your privacy and security, our Technical Support team cannot provide you with a new password. ![]()
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